Fred, we're working on an application that can tie into Site Remark called Tandem Task (http://www.tandemtask.com). It's a few months out still, but I think you might find it ineresting.

Subscribe to our feed at FAC (http://www.facollective.com) and you'll hear about the release from there.

The fiasco with Get Satisfaction is one of the main reasons we quickly wrote, produced and went live with our own product: SiteRemark.com

Learn more here about our thoughts on Get Satisfaction and SiteRemark.om

http://facollective.com/2009/04/24/siteremark/

Very interesting, thank you for the link.

I'm also going to look into Tender Support[1] from the makers of Lighthouse; mostly because both services are connected to each other.

[1] http://tenderapp.com/

Odd ... I posted a note on my website about there being a "lying post" on their site regarding a USB Ethernet adapter. I backed it up with solid facts. Within 3 hours I got a comment from Thor of GETSATISFACTION.COM on my measley blog.

Something sounds weird to me about this site (GS) ... I doubt we've seen the last "bad business" expose on GS.